Terms of Service
Last updated: 19 July 2026
These terms govern the advertising and marketing services we provide. By engaging us you agree to these terms.
1. Acceptance of terms
By engaging us, or by using any service or account we provide, you agree to be bound by these Terms of Service and all policies referenced here. If you are entering into these terms on behalf of a company, you represent that you have authority to bind it.
Emazi Media is operated by STARBREEZE LTD, a company incorporated in the Republic of Cyprus under registration number HE 474694, with its registered office at Andrea Araouzou 2, Stefano Plaza, 1st Floor, Office 101, Kato Polemidia, 4150 Limassol, Cyprus (“Emazi Media”, the “Company”, “we”, “us”). These terms form an agreement between you (the “Client”) and STARBREEZE LTD.
2. Services we provide
We are a digital advertising and marketing agency. We plan, run and optimise paid advertising campaigns on behalf of our Clients, and provide related services including media buying and programmatic advertising, campaign setup and targeting, creative trafficking, audience strategy, analytics and reporting.
We select and operate the media channels, technology and delivery methods used to perform the services at our own discretion. Where we provide you with reporting access or an account, it is provided as part of the services and does not constitute a separate software licence.
Each engagement is performed on the basis of an agreed insertion order, proposal, statement of work or other written agreement setting out the scope, deliverables and commercial terms.
3. Account & access
Accounts and reporting access are granted to approved Clients and partners following our onboarding and verification process. You are responsible for safeguarding your credentials and for all activity under your account, and must notify us promptly of any unauthorized use.
4. Client responsibilities
To allow us to perform the services properly, you agree to provide, in a timely and complete manner, the materials, data, instructions and access (including access to advertising accounts, web resources and analytics systems) that we reasonably require, and to keep that information accurate and up to date.
You are responsible for the legality of all content and materials you supply or approve, including compliance with advertising, consumer protection, intellectual property and data protection law. Where we act on your instructions and on materials you have approved, you remain responsible for that content.
You agree to review and approve creatives, media plans and other deliverables within the agreed timeframes, and to notify us immediately if campaigns or materials must be withdrawn, accepting that reasonable costs already incurred remain payable.
5. Acceptable use
You agree not to use the services to distribute unlawful, deceptive or malicious content, to generate invalid traffic, to reverse-engineer any system we provide, or to interfere with its security or operation.
6. Fees, billing & third-party costs
Fees, media spend and payment terms are set out in your order or agreement. Unless stated otherwise, amounts are exclusive of taxes and are non-refundable once spend is delivered.
Unless expressly agreed otherwise, our fees do not include third-party costs such as media spend payable to advertising platforms and exchanges, licences, hosting, stock assets, or bank and payment-provider charges. Those costs are payable by you in addition to our fees. Where VAT or a similar tax applies, it is charged in addition.
Where advertising budgets are transferred to us for management, we may require payment in advance. We may suspend the services where invoices remain unpaid beyond the agreed terms, having given you notice.
7. Third-party platforms & performance
Our services depend on third-party platforms, exchanges, supply partners, measurement providers and infrastructure that we do not control. We are not responsible for their acts or omissions, including changes to their policies or algorithms, or the suspension, restriction or blocking of accounts, domains or content at their initiative or that of a regulator.
Advertising performance is inherently probabilistic and depends on factors outside our control, including seasonality, competition, audience behaviour and platform algorithms. Unless a specific result is expressly guaranteed in a signed agreement supported by agreed KPIs, we do not warrant any particular level of impressions, installs, conversions, revenue or return on spend.
8. Intellectual property
Our systems, software, technology and all related materials remain the property of Emazi Media and its licensors. You retain ownership of your campaign content and data, and grant us the rights needed to perform the services.
Methodologies, templates, frameworks, algorithms, detection models, report structures and other materials developed by us independently of a specific engagement remain our exclusive property and are not transferred to you. Rights in deliverables created for you transfer upon full payment for the relevant services.
We may reference your brand and non-confidential, anonymised campaign results in our portfolio and marketing materials, unless you notify us in writing that you object.
9. Confidentiality
Each party agrees to keep confidential, and not disclose to third parties without the other party’s prior written consent, any non-public information received in connection with the services, including commercial terms, budgets, strategies, audience data, statistics, creative materials and account credentials.
These obligations extend to employees, contractors and advisers who need access, and continue for three (3) years after the engagement ends. Disclosure required by law or by a competent authority, or of information already lawfully public, is not a breach.
10. Data protection
Both parties comply with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Cyprus data protection law. Depending on the activity, we act as a data controller or as a processor acting on your documented instructions.
Where we engage sub-processors, we put appropriate data processing agreements in place. Details of how personal data is handled are set out in our Privacy Policy, which forms part of these terms.
11. Disclaimers & limitation of liability
The services are provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted availability or error-free operation.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, including lost profits, lost revenue, loss of data, loss of goodwill or loss of anticipated savings.
Our total aggregate liability arising out of or in connection with the services, on any basis of liability, is limited to the total amount actually paid by you to us in fees for the services during the one (1) calendar month immediately preceding the event giving rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.
12. Indemnity
You agree to indemnify and hold us harmless against losses, costs, third-party claims, fines and penalties arising from inaccurate or unlawful information or materials you provide, your breach of these terms or of applicable law or advertising platform policies, or content published at your direction that infringes third-party rights.
13. Force majeure
Neither party is liable for failure or delay in performing its obligations where caused by circumstances beyond its reasonable control, including natural disasters, war, civil unrest, terrorism, epidemics, governmental or regulatory action, large-scale internet or power outages, failures or blocking by advertising and hosting platforms, or cyberattacks not caused by that party’s negligence.
The affected party shall notify the other in writing within five (5) working days. Performance is suspended for the duration of the event, and deadlines extend accordingly. If the event continues for more than thirty (30) consecutive days, either party may terminate on five (5) working days’ written notice, without prejudice to amounts already due. Financial difficulty, market conditions, currency fluctuation and price increases are not force majeure.
14. Subcontracting
We may engage subcontractors, consultants or specialist providers to perform part of the services, provided that confidentiality and data protection obligations are maintained and that we remain responsible to you for their performance as for our own.
15. Termination
Either party may terminate as provided in the applicable agreement, or on thirty (30) days’ written notice where no term is specified. We may suspend or terminate access immediately for breach of these terms, non-payment, or risk to our systems or other clients.
Material breach includes non-payment beyond fourteen (14) days, breach of confidentiality, supply of unlawful or misleading materials, infringement of third-party rights, and unauthorised interference with our infrastructure or accounts.
Termination does not release either party from obligations accrued before it, including payment for services already delivered. Provisions which by their nature survive termination — including confidentiality, intellectual property, limitation of liability and dispute resolution — remain in force.
16. Governing law & disputes
These terms are governed by and construed in accordance with the substantive law of the Republic of Cyprus, without regard to its conflict-of-law rules.
The parties shall first attempt to resolve any dispute through good-faith negotiation. This pre-trial step is mandatory: a written claim shall be considered within twenty (20) calendar days of receipt.
Failing settlement, the dispute shall be finally resolved by the competent courts of the Republic of Cyprus at the place of the Company’s registration, to whose exclusive jurisdiction the parties agree, unless a different forum is expressly agreed in a signed insertion order or master agreement. By mutual written agreement the parties may instead refer the dispute to arbitration in Cyprus before a single arbitrator, conducted in English, whose award shall be final and binding. Nothing here prevents either party from seeking interim relief to protect its intellectual property or confidential information.
These terms are made in the English language, which governs in all respects.
17. Changes & contact
We may update these terms from time to time; material changes will be notified by email or through your account. Continued use of the services after changes take effect constitutes acceptance of the updated terms.
If any provision is held invalid or unenforceable, the remaining provisions continue in full force. Questions can be sent to [email protected], or by post to STARBREEZE LTD, Andrea Araouzou 2, Stefano Plaza, 1st Floor, Office 101, Kato Polemidia, 4150 Limassol, Cyprus.